What is your return and refund policy?

We strive to ensure you’re delighted with your purchase. However, if you receive an incorrect, damaged, or spoiled item, please contact us within 24 hours of delivery at 0421 511 047. We will arrange for a replacement or issue a refund where applicable. Please note that perishable items cannot be returned unless they arrive in unsatisfactory condition. Fore more information, read our Terms of Service.

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What should I do if I have allergies?

We take great care to provide accurate product descriptions, including allergen information where possible. However, our products may be prepared or packaged in facilities that handle common allergens, such as nuts, dairy, soy, or gluten. If you have severe allergies, please reach out to us before purchasing to ensure the product meets your dietary requirements. Fore more information, read our Terms of Service.

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How do I store your products?

To maintain freshness, we recommend storing your products as specified on the packaging. For fresh items, refrigeration is required. If you’re unsure, feel free to contact us for advice on storage.

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Do you deliver to my area?

We currently deliver within Perth metro area (6000, 6003, 6004, 6005, 6006, 6007, 6008, 6009, 6010, 6014, 6015, 6016, 6017, 6018, 6019, 6020, 6029, 6050, 6060, 6100, 6101, 6102, 6148, 6149, 6150, 6151, 6152, 6153, 6154, 6156, 6157, 6158, 6160). If you’re outside our delivery zone, contact us to discuss potential arrangements. We’re always looking to expand our reach!

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What payment methods do you accept?

We accept major credit and debit cards, as well as other secure payment methods. Your payment details are processed securely, and we do not store sensitive financial information.

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Can I modify or cancel my order?

Orders can be modified or canceled up to 24 hours before the scheduled delivery date. Please contact us at 0421 511 047 as soon as possible if you need to make changes.

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